1. No Refunds Policy
All purchases are final. We do not offer refunds under any circumstances.
By purchasing any subscription plan or credits on GOimagen, you acknowledge and agree that:
- All payments are non-refundable
- We do not provide refunds for unused credits
- We do not provide refunds for unused subscription time
- We do not provide refunds for dissatisfaction with generated content quality
- We do not provide refunds due to technical issues or service interruptions
2. Nature of Digital Services
GOimagen provides digital AI-generated content services that are consumed immediately upon use. Due to the nature of these services:
- Credits are consumed when AI content is generated
- Generated content cannot be "returned" as it is digital
- AI models are trained using your uploaded images immediately
- The service is provided on an "as-is" basis
3. Subscription Cancellation
While we do not provide refunds, you may cancel your subscription at any time:
- Cancellation prevents future billing cycles
- You retain access to your subscription until the current billing period ends
- No refund will be provided for the current billing period
- Unused credits from your subscription will expire when your subscription ends
4. Billing Disputes
For billing disputes or unauthorized charges:
- Contact your credit card company or bank directly
- Unauthorized charges may be disputed through your payment provider
- We will cooperate with legitimate fraud investigations
- False dispute claims may result in account termination
5. Service Limitations
Please understand before purchasing:
- AI-generated content quality may vary
- Results depend on the quality of input images
- Some requests may not produce satisfactory results
- Technical limitations may affect output quality
- Service availability is not guaranteed 24/7
6. Acknowledgment
By using GOimagen and making any purchase, you explicitly acknowledge that:
- You have read and understood this refund policy
- You agree to the no-refund terms
- You understand the digital nature of our services
- You accept all risks associated with AI-generated content
7. Contact Information
For questions about this Refund Policy, please contact us at:
[email protected]
Please note: Contacting support does not guarantee a refund will be provided.